FAQ – Smart Ear Cleaner with HD Camera
📘 Frequently Asked Questions – Smart Ear Cleaner with HD Camera
What is this device and how does it work?
This is a smart earwax removal tool with a built-in HD camera that lets you see inside your ear in real time on your smartphone. It connects wirelessly via Wi-Fi and is compatible with both iOS and Android devices.
Is it safe to use?
✅ Yes, the ear cleaner is designed with soft silicone tips and a limited insertion depth to prevent injury.
It also features:
- HD camera for visual guidance
- LED lights for clear visibility
- Stabilized operation for safety
📌 Never insert too deeply. If you feel pain, stop and consult a doctor.
Which smartphones are compatible?
Compatible with:
- 📱 iPhones (iOS 9.0+)
- 🤖 Android (Android 5.0+)
Just scan the QR code or download the app from the App Store / Google Play. Connect to the device’s private Wi-Fi (no internet required).
Can I record or take pictures?
Yes! You can take photos and videos directly from the app. Useful for tracking ear hygiene or sharing with professionals.
What is the camera quality?
The built-in camera is 1080p HD with wide angle lens and 6 LED lights, providing clear and detailed visuals.
How long does the battery last?
🔋 Up to 90 minutes of continuous use. Full charge in about 1 hour (USB cable included).
Is it reusable?
Yes! The device comes with multiple soft tips that can be swapped between users. Clean or disinfect tips between uses.
How to clean the device?
- Remove the silicone tip
- Wash with soap and water or disinfect with alcohol
- Wipe lens gently with a soft cloth
⚠️ Do not submerge the entire device in water.
Can children use it?
👶 For adults only, or under
What’s included in the box?
- 1 × Ear cleaning camera
- Multiple silicone ear tips
- 1 × USB charging cable
- 1 × User manual
Do you ship internationally?
🌍 Currently, we ship only within the United Kingdom.
You will receive a tracking number as soon as your order is dispatched.
What is your return policy?
🛡️ 30-day return guarantee for unused items in original packaging. Contact us at [your support email] for help.